Help and support
Frequently asked questions and how to reach us.
Frequently asked questions
Is CVBard paid?
It’s completely free right now: all 100 templates, PDF downloads and colour settings are open to everyone. We don’t ask for a credit card.
Will I lose my details if I change templates?
No. Your content is stored separately from the template; switch as often as you like and the same details appear in each one.
Why is my PDF more than one page?
The page count is shown above the preview, and the preview breaks pages exactly where the PDF will. Shortening long descriptions or removing older roles reduces the page count.
Why didn’t Smart import (AI) work?
Smart import requires a verified email address. You have 3 imports a day and 10 a month. Image-only PDFs can be up to 3 MB. When AI isn’t available, your CV is still read on your device with the free importer.
Can I translate my CV into Turkish or English?
Yes. In the CV editor, use the translation card below the preview (or the review screen when importing with AI) to translate the content between Turkish and English. Your email must be verified; you have 1 translation a day.
How does the cover letter tool work?
Open “Cover letter”, fill in the job details and what you’d like to highlight, pick Turkish or English and a tone, and AI drafts the letter. You can write 1 letter per calendar month; after that you can edit, copy or download it as a PDF as often as you like. Your email must be verified.
I can’t add a photo.
Some templates don’t show a photo. To add one, use “Change template” next to the preview and pick a template with a photo; JPG, PNG, WebP and HEIC are supported.
How do I delete my account and data?
Profile & settings → “Delete my account”. Your account, CVs and photos are deleted permanently; this can’t be undone.
Where is my data stored?
Your CVs are stored in Google Cloud data centres in Belgium and only you can see them. See the Privacy notice for details.